How to check bad debt through CIC

According to the regulations of the State Bank of Vietnam, all customer information using credit cards, installment purchases, bank loans… will be stored on the Vietnam National Credit Information Center ( CIC). The entire debt repayment, loan, and late payment process of customers and businesses will be saved on this portal.

Bad debt appears when a customer has an unpaid debt or late payment that is reported to CIC by the bank. At that time, it will be more difficult for customers to access bank credit services such as loans, unsecured loans, etc.

To know if they have bad debt or not, customers can check their information quickly and completely free of charge using their mobile phone or personal computer.

The first way to do this is to look up bad debt through CIC’s website. Customers follow these steps:

Step 1: Visit CIC’s website at https://cic.gov.vn/. Then, click the “Register” button in the upper right corner if you don’t have an account yet.

CIC’s website interface at https://cic.gov.vn

Step 2: Fill in all personal information in the form, including full name, date of birth, phone number, ID card/CCCD number and other information. Note, when registering, you need to take 3 photos of your ID card/CCCD, including front photo, back photo and portrait photo with ID card/CCCD attached.

Step 3: Wait for information verification. After completing the registration, you need to wait a few days for CIC to check your information and verify your account.

Step 4: View report. If your account is approved, you just need to visit the CIC homepage and select “Report Mining” on the menu bar. Then, log in with the corresponding account and follow the instructions to look up information about bad debt.

In addition, to check bad debt, customers can download the CiCB – Credit info app for iOS or Android. After successfully downloading and installing the app, customers need to create an account for themselves by filling in personal legal information such as ID card number, ID card photo, personal photo, and declaring information such as date, month, year. birth, place of birth…

After successfully installing the app and creating an account, customers wait for CIC to approve the legal documents and can use it. The information CIC provides includes your credit rating, the amount of debt you carry, whether any debt is bad debt or not…

Customers need to regularly connect with CIC to check bad debt and credit rating of natural persons. Especially customers who are using credit cards, customers who are borrowing capital, or preparing to borrow capital can also check their credit rating and thereby evaluate the bank’s ability to access credit capital.

CIC also noted a number of factors that reduce customers’ credit ratings: Using credit cards but often making late payments; Frequently not paying the balance on your credit card statement in full; Purchase goods in installments and delay payment in installments; Borrow money from the bank and delay payment of principal and interest…

In particular, to create conditions for customers to quickly access the bank’s credit capital, CIC has also opened a portal to connect borrowers right on this CIC app. Customers who need a bank loan just need to choose the loan, loan purpose, loan amount… CIC will connect the customer’s loan needs with the credit institution in the fastest and most convenient way.